Sales Order Capture

Our Sales Order Capture solution provides businesses with a field based customer relationship management (CRM) and order capture solution. It offers a complete overview of sales data, helping to increase visibility throughout your workforce.

Sales order processing is a key component to both short and long-term business success. A slow supply chain can harm your customer service significantly. By capturing essential data, businesses can handle sales order processing quickly and accurately through a managed stream, regardless of whether they arrive by web, fax, mobile, or email.

An All-In-One Sales Capture Tool

Our mobile sales order capture solution allows users to electronically process any sales order with 100% accuracy, visibility and efficiency. Sales and order data can be extracted and validated from all orders and processed according to the unique requirements of your business.

Gain access to all of your most important customer data in one place from sales trends to invoices and customer contact information to historical transactions.

This solution reflects the operation of your business clearly among your sales and finance workforce providing a broad range of information from warehouse stock levels to invoicing.

Our Sales Order Capture Solution Includes the Following Benefits::

  • Scheduled call cycle
  • Speculative sales; sale and return, shelf management, batch traceability and catch weight
  • Barcode scanning support for faster more accurate data entry
  • Digital point of delivery/sales invoice
  • Enforcement of contractual agreements
  • Historical transaction information
  • Customer contact information
  • Call history
  • Price overrides
  • Delivery lead time management
  • Product promotions
  • Product portfolio management
  • Standing order management
  • Suggested orders
  • Sales trends
  • Financial management; customer specific pricing, credit notes, invoicing and discount management
  • Audited monies collection
  • Automated transfer to back end systems and third party logistic companies
  • Visibility of warehouse stock levels
  • Promotional material ordering

How We Can Solve Your Sales Order Capture Challenges:

  • Say goodbye to inaccuracy in orders i.e. delivery dates, incorrect prices and ordering out of stock products
  • Vastly improve your lack of visibility of warehouse stock levels
  • Eradicate poor delivery management
  • Reduce time wasted trying to locate specific data
  • Heighten your financial management
  • Say goodbye to a poor carbon footprint
  • Minimise your inefficient work practices
  • Eliminate poor batch traceability
  • Say goodbye to lack of sales trend data

EDG’s Sales Order Solution Gets Your Systems Working Together

Our Sales Order Capture solution can fully integrate with your office systems and provides an effective solution to each of the challenges listed above by increasing your speed of invoicing, reducing customer queries, speeding up customer payments and creating a quicker lead time to cash.

This product delivers a wide array of useful sales functionalities, including; customer-specific delivery dates, product specific delivery dates, split order capabilities to fulfill early part shipments, customer/group specific pricing information, and the assurance that only products that can be fulfilled can be ordered.

Our sales solution not only reduces costs by ensuring no additional admin staff are required to fulfill orders, but it also helps to lower your carbon footprint by reducing paper usage.

Invoices can be created at point of sale which means a shorter lead time to resolve customer queries and better customer services all round. Plus, all transaction documentation is saved electronically and automatically, for easy retrieval in seconds through our configurable reporting interface.

Mobilise Your Workforce

If you’d like to know more about any of our services, leave your details with us and we’ll do the rest!

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