Operations Manager

At EDG, we offer a wide range of services to support the Operations Manager.

With our portable software, Operations Managers can get the information they need quickly and in real-time.

This means knowing the whereabouts of drivers, vehicles and other company assets at all times and benefitting from a database that houses all documentation in a single, handheld device.

Streamline Your Processes

EDG can help Operations Managers in a variety of ways, firstly by increasing cash flow i.e. our mobile payment devices help to align your cash cycle by reducing hold-ups of payment. After all, the sooner your business gets paid for the products and services it provides, the more profitable and competitive it will be.

We also help to streamline your processes. How? Well, at the start of each shift, scheduled jobs can be provided direct to your workforce via their portable device. This means jobs can be prioritised based on a number of important factors such as their location, existing workload etc.

With real-time updates jobs can be signed for on the device by the customer and automatically marked as completed on departure, then transmitted back to headquarters in real-time. This means fewer hours wasted for mobile teams, lesser mileage, more productive time on the clock and better customer service.

Our Software Solutions Can Help Your Business to:

  • Know where your assets are located and reduce overheads
  • Report on asset history to track missing items
  • Gain a real-time record of deliveries
  • Benefit from an easy to view route schedule
  • Save time collating paperwork at the end of the day (all data is recorded and captured in real-time)
  • Know where your drivers are (lone worker protection)
  • Collect data faster and with more detail
  • Plan asset collection and pick up
  • Eliminate human error potential
  • Gain access to real-time reporting and key information
  • Keep customer records up-to-date and collate new data
  • Benefit from ease of access to all information relating to assets under logistics’ control
  • Improve efficiencies within the business to drive down costs on input error and unnecessary paperwork and processes
  • Reduce customer delivery disputes with printed or emailed proof of delivery, including electronic capture of signature and photographs

Operations Challenges EDG Can Solve:

  • Poor visibility of asset location and status
  • Lack of control of the asset management process
  • High asset replacement costs
  • Poor accountability
  • Absence of key information
  • Poor delivery records
  • Input errors resulting in incorrect or missing key data
  • Unnecessary and time-consuming management of paper records
  • Lack of data capture
  • Over-reliance on driver knowledge to negotiate complex routes
  • Poor ability to respond to and resolve customer queries
  • Disorganised or unprofessional service to customer
  • Poor overall efficiency

Why Choose Us?

At EDG, we have been delivering mobile workforce solutions for over 40 years. We have a strong and proven track record working with many successful and established businesses and we offer a scalable solution, enabling over 125 million transactions every year in the UK and Ireland.

Our cloud-based solution combined with our Software as a Service (SaaS) delivery model provides organisations like yours with a configurable framework that can be tailored to your individual business needs, helping operations managers all over the UK to create an effective working model and gain an excellent ROI.

Mobilise Your Workforce

If you’d like to know more about any of our services, leave your details with us and we’ll do the rest!

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