Take a moment to consider the extent of online shopping and the expectation that’s set by the consumer. Firstly, speed and efficiency are crucial, particularly for millennials who continually leverage technology to shop smart. And with such expectation, it becomes clear that streamlining your operations is the only rational way to manage both a fast and effective delivery.
Knowing what online consumers want when it comes to their opted delivery can help retailers meet their expectation, particularly on the fundamentals such as convenience and cost. Afterall, poor logistics can result in excessive expenditures, missed delivery dates and damaged items.
Yet by fully understanding the supply chain process, you can optimise your deliveries significantly. Simply by knowing the following points regarding your deliveries can help the running of your operations…
Here we’ve put together 4 important tips to gain the ultimate in delivery optimisation.
4 Important Tips to Achieve Delivery Optimisation:
Planning and Scheduling
The key is to have an organised plan of attack. Which means a focus on planning and scheduling processes should ideally be your first port of call. How your production resources are planned and scheduled is crucial to your delivery success, especially during the busier months. The two processes affect all aspects of the supply chain, from forecasting and inventory management to logistics and customer service.
When effectively deployed, the process of production planning helps aligns both material and resource requirements and enables a manufacturing operation to produce products in accordance with demand signals.
Master scheduling is the detailed planning process that tracks manufacturing output and matches this against customer orders that have been placed. It’s the next step in planning after (S&OP) sales and operations planning.
Joined together, production planning and master scheduling can provide a connected plan, ensuring your planning and scheduling remains organised and under control.
Logistics companies that operate their own fleets often use a route plan that has the vehicles starting and ending at the same location. This ensures minimal relocation of vehicles and staff. Yet, to develop routes that cover all deliveries and pickups to and from numerous customers is incredibly difficult, and to develop the routes that are most efficient is also a challenge.
Manual route planning has been employed by companies for many years, but route optimisation software is now available to help achieve greater driving efficiency. With a route schedule that updates in real-time, informs the driver of potentials delays, updates routes accordingly and providing visibility to other staff members, greater visibility and efficiency can be gained.
Tracking shipments (from pick-up to delivery) is an integral component of effective supply chain management. For instance, hurried and last-minute choices and decisions are likely to result in delays and missed deadlines, reflecting badly on both your company image and finances.
And with a rise of sophisticated customer service needs, such as same day delivery, solutions that provide your logistics company with critical data and insight are essential. Such visibility through the likes of sensor technology can assist greatly in your delivery processes, offering transit time and other crucial insights.
Insufficient use of company assets, such as under-used fleet vehicles, facilities or inventory, directly affects your profits. So, by improving the use of your assets, you can greatly enhance your business efficiency.
This can be done through reordering delivery schedules in order to keep the entire fleet of vehicles active throughout the day, rather than peak use of the whole fleet in the morning and idleness for the remainder of the day.
Driver planning tools for real-time scheduling of drivers and optimisation of shift patterns can also play a valuable role in achieving delivery optimisation.
Integrated Supply Chain Operations
In the age of automation, technology plays a major role in increasing the efficiency of logistical processes, with valuable software that can be deployed to achieve improved automated and optimised supply chain operations.
For example, business process software can be integrated to provide timely updates regarding the movement of goods, such as when they’re dispatched from the supplier, when they’ve been procured at the warehouse, and lastly, the delivery of the goods at the destination.
This saves a considerable amount of time because manual interference is eliminated. Moreover, accurate tracking helps in improving overall process management. And, similarly the account details and employee details can be managed using specific software developed for these tasks.
Logistics Needn’t Be Complex…
Embracing technology can vastly increase productivity within the logistics sector, with each of the 4 tips above no longer having to be complex. With EDG, we can help you to embrace workforce solutions and software that can help.
So, why not alleviate the natural day-to-day stresses of your supply chain operations with the help of mobile solutions, where you can begin improving your deliveries and ultimately, your customer service starting today. Contact us to learn more or call us on +44 (0)1245 380 009.